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STRATEGY · DESIGN · ENGINEERING

AI automation for companies, for processes that no longer need doing by hand

We build AI automation and process automation for companies losing time on repetitive work: lead qualification, support replies, reports, syncing data between systems. Workflows you can inspect and control, not black boxes.

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See how it works
  1. 01

    Process audit: we identify what is worth automating and what is not

  2. 02

    Automatic lead qualification and routing workflows

  3. 03

    AI automation for support, triage and first-line replies

INTERACTIVE PROTOTYPEDEMO DATA · EXPLORE
FLOW / 04DEMO DATA

RULEDeterministic rule: same input always gives the same result, and you can read it

AIAI step: reads free text and returns a score, with a margin of error

Tap a step for details

URGENCY SCORE82
Message received · contact form

Trigger

New message

"The gondola stopped, I'm stuck up top."

AI

Urgency 82 · confidence 0.88

RULE

82 ≥ 60

Above threshold

Alert sent

Notification

Guest notified

Exactly one step in this flow uses AI. The rest are deterministic rules you can read and verify. Not every automation needs AI: we use it only where it genuinely changes the outcome.

EXECUTION LOG
  1. RULENew message~110 ms
  2. RULEData checked~180 ms
  3. AIUrgency 82 · confidence 0.88~290 ms
  4. RULECompared against threshold~300 ms
  5. RULEAlert sent~560 ms
  6. RULEGuest notified~910 ms
  7. RULEInfo sent~540 ms
  8. RULEFlagged for review~620 ms

Total simulated time: ~3510 ms

Interactive panel: choose between two automation flows (one with an AI step, one with none) and toggle each flow's branch. Every step declares whether it is a rule or AI.
SYNVORA / AI automation

DIAGNOSIS

The signs that a standard solution has become too expensive.

We do not start with a feature list. We start with the bottleneck costing time, conversion or control.

  • Leads qualified by hand, and late

    Every hour of delay in replying to a new lead cuts the real chance of converting it.

  • Reports rebuilt by hand every week

    Time lost copying data between systems for a report that should generate itself.

  • Systems that do not talk to each other

    CRM, website, invoicing and support run in isolation, and the team enters the same data several times over.

DELIVERY ARCHITECTURE

What the investment includes.

One partner from the first decision to the launched product, with every component tied to a clear outcome.

At the end, all of it is yours

  • The source code, in your repository
  • Content and SEO structure, editable
  • The admin panel, no recurring licenses

No agency lock-in. Continue with us or with anyone.

Not sure what belongs in your project?

A 30-minute conversation, no quote and no pressure. We walk through the blocker, the goal and the scope.

Discuss your project

  1. Process audit: we identify what is worth automating and what is not

    INCLUDED

  2. Automatic lead qualification and routing workflows

    INCLUDED

  3. AI automation for support, triage and first-line replies

    INCLUDED

  4. Reports generated automatically from real business data

    INCLUDED

  5. Integrations between CRM, website, email and internal tools

    INCLUDED

  6. Monitoring and an activity log for every automation

    INCLUDED

  7. Every piece, one outcome: no longer need doing by hand.

PROTOTYPE · PIPELINE WITH A HUMAN IN THE LOOP

Automatic where you trust it, human where you don't.

Every message gets a confidence score from the classifier. Move the threshold and watch what passes automatically and what goes to a person for approval; you decide where the line sits.

75

below threshold → human review

50%automatic2 queued

  • Email · supplier

    Monthly invoice, same line items as last month

    96 confidence

    Booked to accounting, matched to the purchase order

    action taken

  • Form · inventory

    Restock request, recurring product

    88 confidence

    Order raised with the preferred supplier

    action taken

  • Email · customer

    Refund request, reason unclear

    61 confidence

    Policy requires human sign-off above 200

  • Document · scanned PDF

    Contract addendum with changed terms

    39 confidence

    New clauses: a person needs to read them

  1. InputEmail, form or document: any channel, one queue.
  2. ClassificationThe model extracts intent and gives a confidence score, not a verdict.
  3. Human decisionBelow the threshold, a person approves or corrects in a single screen.
  4. Tunable automationThe threshold is yours: raise it as trust grows, lower it when you want more control.
Interactive demonstration: a classifier gives every input a fixed confidence score (invoice 96, restock 88, refund 61, contract addendum 39); the adjustable threshold, 75 by default, decides what passes automatically and what enters the human review queue, where an operator approves or corrects each item before its action runs.

PROOF

Real projects. Decisions explained.

We don't show a gallery. We show how a product decision gets made and what changed after it.

  1. We start from the decision

    What someone has to choose, with what data, at what risk. The screen comes after.

  2. Every piece has a written reason

    Why it's there, what it replaces, what would break without it. Not out of habit.

  3. We measure what changed

    One number before, one number after. If it doesn't move, we revise.

LASTRAJA.RO

Booking platform2026

LASTRAJA.RO

Lodging, cars and tours in the Straja resort, booked from one place.

3inventory types

See the case study
24 lab prototypes: directions we are exploring

CLARITY

Frequently asked questions

Your question isn't here?

Write to the team. We reply the same working day, with a real answer from projects, not a form.

contact@synvora-technologies.ro
01What is the difference between automation and artificial intelligence?

Automation executes fixed rules; AI automation makes decisions based on context: classifying a message, for example, or prioritising a lead.

02Can an automation get things wrong?

Yes, which is why we build workflows with checkpoints and a visible log, rather than completely blind processes.

03How long does an automation take to implement?

From a few days for a simple workflow, up to a few weeks for complex integrations across several systems.

04Do I have to replace my existing systems?

Usually not. Automations connect on top of the systems you already use, through APIs or dedicated integrations.

KEEP EXPLORING

Capabilities that can complete the project.

The website is rarely the last step. These are the directions that most often connect to a web project: an internal panel, an app for the team, an automation that cuts repetitive work.

Premium websitesWe build sites that bring in enquiries and sales, not just a good-looking presence online.Custom softwareWe build custom software and internal platforms for companies whose way of working does not fit an off-the-shelf tool.Mobile applicationsWe build native and cross-platform mobile apps for companies in Romania that need a tool used every day, by their team, their customers, or both.

NEXT STEP · RO / EU

Which process in your company repeats every single week?

Tell us what you do manually and repeatedly, and we will build the automation that removes it.

Talk directly with the team

Or write directly: contact@synvora-technologies.ro · +40793188777